Effective Date: July 15, 2026 · Contact: team@prentusai.com
This Site is operated by PrentusAI LLC ("Prentus AI," "we," "us," or "our"). We serve clients and readers in the United States and Canada. This Privacy Policy explains what information we collect through this Site, how we use it, and the rights you have. We wrote it in plain English. It is not legal advice.
1. What We Collect
We collect only what we need. On this Site, that is:
Information you send us
When you use our inquiry or contact form, or email us, we collect the details you choose to share, typically your name, email address, and a description of the work you have in mind. Please do not send sensitive personal information through the form. Share only what is needed to start a conversation.
Newsletter email
If you subscribe to our mailing list, we collect your email address so we can send you the content you asked for.
Usage data
We use Google Analytics 4 to see which pages are visited and general traffic patterns. It collects anonymized data such as page views, browser type, and approximate region. We do not use it to identify you, and we run no behavioral advertising or retargeting on this Site.
2. How We Use It
- To reply to your inquiry and discuss whether we are the right fit for your project
- To send newsletter content you subscribed to
- To understand, in aggregate, how the Site is used so we can improve it
We send infrequent, useful emails only. No daily spam, no third-party offers.
3. We Do Not Sell Your Data
We do not sell, rent, or trade your personal information, and we do not share it for advertising. We use it only for the purposes described here.
4. Client Project Data
When you engage PrentusAI Studio for a build, the work runs on your own accounts. We do not host or operate your systems, and we do not hold your customers' data. Any access you grant us during a project lasts only for that project and is removed at handoff. How information is handled during a paid engagement is set out in the written agreement for that engagement, which controls over this Site policy where the two overlap.
5. Service Providers
We rely on a small number of trusted providers to run the Site and our email, for example hosting, analytics, and an email delivery service. They process data only on our instructions and are not permitted to use it for their own purposes. We will identify our current providers on request.
6. How Long We Keep It
We keep inquiry emails for as long as needed to answer you and, if we work together, for the life of the engagement plus a reasonable period for our records. Newsletter emails are kept while you stay subscribed and deleted from our active list within 30 days of unsubscribing. You can ask us to delete your information at any time.
7. Your Rights
Wherever you live, you can email team@prentusai.com to see what we hold about you, correct it, or have it deleted, and we will respond within 30 days.
- United States. Depending on your state, for example California and other states with privacy laws, you may have the right to access, delete, and correct your information, and to opt out of its sale or sharing. We do not sell or share your information, so there is nothing to opt out of.
- Canada. Under PIPEDA and provincial laws such as Quebec's Law 25, you may request access to and correction of your personal information and withdraw consent. Our email practices follow Canada's Anti-Spam Legislation (CASL): we email you only with your consent, and every message includes an easy way to unsubscribe.
- Elsewhere. If you are in the EU or UK, you have the access, correction, deletion, objection, and portability rights provided by the GDPR.
8. How to Unsubscribe
Reply to any newsletter email with "unsubscribe," or email team@prentusai.com. We remove you promptly and delete your address from our active list within 30 days.
9. Cookies
Google Analytics 4 sets cookies to count unique visitors and measure sessions, for analytics only, never for advertising. You can opt out with the Google Analytics Opt-out Browser Add-on.
10. External Links
This Site links to other websites. This Policy covers only Prentus AI. We are not responsible for the practices of sites we link to.
11. Children
This Site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child sent us personal information, email us and we will delete it.
12. Changes
We may update this Policy. When we do, we update the Effective Date above. We will not reduce your privacy rights without notice to active subscribers.