Claudia Privacy Policy

Effective date: May 20, 2026
Last updated: May 20, 2026
Applies to: Claudia, an iOS personal AI assistant published by PrentusAI LLC.

This is Claudia's privacy policy. It is separate from the general PrentusAI website privacy policy — Claudia is its own product with its own data flows.

If you have questions about this policy or want to make a data request, email team@prentusai.com.

1. The short version

• Claudia runs on your iPhone. Your chats, your memory, your files, and the API keys you provide all live on your device — not on our servers.
• We do not run a backend you talk to. There is no PrentusAI server in the path between you and the AI models.
• When you ask Claudia something, your message goes directly from your phone to whichever AI service you have configured (Anthropic, OpenAI, Google, etc.). The AI service answers, your phone receives the reply, and the conversation stays on your phone.
• We do not track you across other apps. We do not show ads. We do not include analytics, telemetry, or crash-reporting SDKs.
• You can delete every chat, memory, and cached file from inside the app at any time (Settings → Privacy & Memory → "Delete all data"). You can also remove every saved API key and disconnect every cloud account with one button (Settings → Privacy & Memory → "Sign out and remove API keys"). Uninstalling the app removes the rest.

2. What information Claudia handles

2.1. Information you create inside Claudia

• Chat messages and voice transcripts — what you type or speak to the assistant.
• Voice recordings — recorded only while you hold or activate the voice mode. Sent to the transcription provider you have configured, then deleted from your device immediately.
• Memory facts — durable items you ask Claudia to remember (preferences, profile facts, things you explicitly told her to recall).
• Attached files and photos — documents or images you attach to a chat.
• In-progress drafts — message text you type but haven't sent yet, auto-saved so you can come back to it.
• Action receipts — local records of confirmed actions (calendar events created, reminders set, drafts prepared) so Claudia can avoid duplicating work and so you can audit what was done.
• Learning signals — thumbs-up / thumbs-down reactions and message retries that improve future replies.

All of the above is stored only on your device, in the app's private SQLite database and secure local storage.

2.2. Information Claudia reads from your phone (only when you grant permission)

• Contacts — to resolve a name like "text Sarah" into a contact, used only when the conversation references a person.
• Calendar — to read your day or write new events, used only when you ask.
• Reminders / local notifications — to schedule timers and reminders you create through chat.
• Location — coarse (city-level) location, used only when you ask something location-aware (weather, "near me", etc.).
• Photos — only when you explicitly attach a photo to a chat.
• Microphone — only while voice mode is actively recording. Released when you end the recording or leave the voice screen.

You can grant or revoke any of these permissions from iOS Settings → Claudia.

2.3. Information Claudia exchanges with your connected accounts (only when you connect)

• Google Gmail (drafts-only) — to prepare email drafts after you confirm a draft card. Claudia does not send mail.
• Google Gmail (read) — if you opt into the read scope, to list recent message metadata and snippets when you ask.
• Google Drive (read-only) — to search and read files you reference.

Each connection is opt-in. If you do not connect Gmail or Drive, no data flows to or from them.

2.4. Information that goes to AI model services

When you send a message, the message and the minimum context Claudia needs to answer it go directly from your phone to the AI model service you have selected. Voice transcripts are sent in the same flow. Photos and attached documents are sent only when you include them in a turn that requires the AI to analyze them.

The list of AI model services Claudia can talk to (only those you configure) is maintained at https://prentusai.com/claudia/data-providers, along with a link to each provider's own privacy policy. The provider's policy governs how the provider handles your message after it leaves your phone.

3. Information Claudia does NOT collect

• No analytics, telemetry, or usage tracking. We do not include Sentry, Mixpanel, Amplitude, Segment, Datadog, PostHog, Firebase Analytics, Crashlytics, or any similar SDK.
• No advertising identifiers. We do not collect IDFA. We do not show ads. Apple's App Tracking Transparency prompt is intentionally not shown because Claudia does not track.
• No first-party Claudia server. There is no PrentusAI backend in the path between you and the AI services. Your data does not flow through us.
• No background data collection. When Claudia runs in the background (for example, to clean up old data or update the home-screen widget), it does not contact any AI service or any other network endpoint. Network calls only happen when you send a message or run a tool.
• No password or API key export. Your AI service keys are stored in iOS Secure Enclave–backed keychain storage and are read only by the relevant provider call.

4. Storage on your device

Uninstalling Claudia removes all of the above from your device.

5. Your rights and controls

5.1. In-app controls

• Delete all data (Settings → Privacy & Memory → Delete all data). Wipes every conversation, memory fact, document, action receipt, and cached file. Your saved API keys and connected accounts stay so Claudia keeps working after.
• Sign out and remove API keys (Settings → Privacy & Memory → Sign out and remove API keys). Removes every saved AI service key and disconnects Gmail and Drive. Your chats, files, and memory stay.
• Granular permissions (iOS Settings → Claudia). Toggle any specific permission at the operating-system level.
• Per-message deletion (long-press a chat message). Removes a single message.

5.2. By request

If you cannot or prefer not to use the in-app controls, you can email team@prentusai.com with your request:

• Data access / export request. We will provide a JSON copy of data we can retrieve about your local installation within 30 days of receiving your request. Note: because Claudia's data lives only on your device, we generally do not have a server-side copy to give you — the in-app data is itself the export.
• Data deletion request. We will assist you in performing the in-app deletion above, or confirm that no PrentusAI-side data exists for your installation, within 30 days.

Please include enough detail for us to identify the request (a description of when and how you used Claudia is usually sufficient — we do not require account identifiers because Claudia does not require an account).

5.3. Children

Claudia is rated 17+. The app is not intended for children under 17. We do not knowingly collect information from children.

6. Third parties

Each AI model service you configure is a third-party processor. We do not control or supervise what those providers do with your message after it leaves your phone. Each provider publishes its own privacy policy:

• The complete current list of providers Claudia can be configured to use, with links to each provider's policy, lives at https://prentusai.com/claudia/data-providers.
• If you do not configure a provider, no data flows to it.

Google Gmail and Google Drive connections, if you opt in, are governed by Google's privacy policy and the OAuth scopes you explicitly grant.

We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes. We do not use your data to train AI models.

7. Security

• API keys and OAuth tokens are stored in iOS Keychain, encrypted by the Secure Enclave on your device.
• All network calls to AI providers and cloud connectors use HTTPS.
• We do not include custom encryption beyond the standard iOS keychain and TLS. We have declared ITSAppUsesNonExemptEncryption = false to Apple, which is accurate given that posture.
• We cannot recover your local data if your device is lost, your iPhone is reset, or the app is uninstalled. There is no cloud backup of your Claudia data on our side.

8. International data transfer

Because data flows directly from your device to the AI model service of your choice, the geographic location where your messages are processed depends on the provider's infrastructure. Each provider publishes the regions in which they operate. PrentusAI itself does not transfer your data across borders because PrentusAI does not receive your data.

9. Changes to this policy

If we change this policy, we will update the "Last updated" date at the top. Material changes will be noted in the app's release notes when the new version ships.

This is a hosted document at https://prentusai.com/privacy-claudia. The version you accepted when you installed the app is captured in your App Store receipt; if a future version of the app requires acceptance of a new policy, the app will prompt you.

10. Contact

PrentusAI LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

team@prentusai.com

This policy was written for Claudia v1, the iOS App Store launch build, by PrentusAI LLC. It is not legal advice. If you have legal questions about this policy as it applies to your jurisdiction, please consult counsel.